PROJECT OVERVIEW
Allet is a telehealth care software designed to reduce the risk faced by patients during their health care. Allet is designed to solve three main issues that will reduce the potential risk in their general healthcare.
DESIGN PROCESS
User Research
Target Users
UX Audit
Competitive Analysis
Design
Testing
PROBLEM STATEMENTS
Patients get wrong medication due to selection of the wrong item.
Patients diagnosis and treatment are delayed due to failure to follow up on test result.
Both the healthcare IT manufacturers and health care organization may not have the knowledge, expertise and certification.
USER RESEARCH INSIGHTS
90%
85%
AUDIT
The use of any features and functions of a complex health IT based clinical applications can create risks to patients, the organization responsible for their care, or even developers.
Firstly, to develop a compensating controls to prevent or at least reduce the potency of errors among patients in their health care, estimates should be made possible for many issues.
COMPETITIVE ANALYSIS
I analyzed direct and indirect competitors in providing telehealth opportunities and also focusing mainly on their arising potential risk. I majored on their rating, accessibility, type of service offered, strengths and weaknesses.
Direct Competitors
Medisr
Rating
Largest leading medical tourism in Nigeria.
Accessibililty
Little or no accessibility in giving feedback.
Type of service offered
Advanced medical tourism.
Strengths
Cheaper prices than the United States
Quality service for indigene
Weakness
Wait times can be long.
Documentation not provided.
Indirect Competitors
SESAME Care
Best in skin care, dental care, mental health, etc.
Very accessible in giving feedback based on the reviewers.
Skin care, dental care, mental health, diabetes care, sleep issues, men’s health, etc.
Can book same day.
Affordable prices.
Wait times can be long.
Documentation not provided.
PRIORITIZATION
Create a time in a day per week to discuss and review about your medical reports.
Create a link across organization, location and time to verify information and recommendations from other health body.
FOCUS
It saves time in checking your healthcare and undergoing some medical check up.
An application can work offline (in checking your medical reports and schedules.
This service has a specific purpose that is to scan for potential risk in addition to your health care.
It allows steady enhancement of the User Interface (easy changes to improve the engagement and conversation rate.
PAPER SKETCHES
DESIGN
TESTING
Qualitative Attitudinal User Testing
I investigated small groups of potential participants to understand how they feel about the product and the design by tagging people and groups on twitter, linkedin, etc.
There was a design suggestion given to change a part of the website section.
There was a high positive response of 10 high class designers in closed source groups.
There was a need to solve the problem and carefully analyze the cons of the competitors.
I received some commendations and mentored some entry designers on the process.
LESSON LEARNED
NEXT STEPS
There are lot of facts not yet processed from the possible solutions to the business goals and users goals that need more addressing. More known form of user testing like the heat tracking, A/B Testing, usability testing quantitative preference testing, etc needs to be done.
WHY ME
Not just designs, I create product timeliness and success metrics.
I also align your users and stakeholder’s needs & want including business goals into your products.
I analyze and synthesize users behavior using the product through UX Analytic tools.
I can keep tracks of all the products that have been created and released; and keep on improving them.
About Me
